SALES TERMS AND CONDITIONS

www.ascotsport.com and its e-commerce are owned and operated by META S.r.l., registered office in Loc. Castelluccio, 52010 Capolona (AR), Via II Giugno 126 (the Owner).

ASCOT SPORT declines all responsibility connected to the user’s improper use of this website or cookies deactivation.

Art. 1 FINALIZATION OF PURCHASING AGREEMENT

The purchasing agreement between the Owner and the Customer is finalized with the order confirmation sent by Ascot Sport Customer Service. The finalization implies the Customer’s full knowledge and acceptance of Ascot Sport sales terms ans conditions.

The Customer is advised to print or save an electronic copy of Ascot Sport sales terms and conditions.

Art. 2 PURCHASING PROCEDURE

Customers can purchase only items available on the website selection, and the order processing will start as soon as the Customer receives (by e-mail) order confirmation, along with successful payment confirmation (only for Credit Card issued payments).

The e-mail notification will show the invoice/order number, all purchased goods details, their price, choosen payment method, delivery procedures and costs, and taxes if any. The Customer needs to check these details and promptly contact the Customer Service in case amendments are required.

Ascot Sport guaranteed prompt notice to the Customer, in case of order acceptance failure.

Art. 3 PRICES

The prices on the website include VAT, but don’t include delivery charges, which are calculated when the order is definitely placed.

The Customer subscribing Ascot Sport Newsletter will get a 5% discount on the first order placed.

Art. 4 SHIPMENTS

Ascot Sport ships goods through TNT express courier service.

Art. 5 PAYMENT METHODS

The Customer can issue payment by Credit Card, or by cash on delivery (in this case, an additional fee of €4,50 will be applied).

After the order is placed, the Bank will authorize the transaction and charge the Customer credit card.

In case of refunds due to product returns, the amount previously charged will be credited back to the same credit card account (except shipping fees).

In case of cash on delivery, the amount to be credited back will be turned into a voucher, available on the Customer’s account on Ascot Sport website.

This voucher can be used for other purchases on Ascot Sport website, within 3 months from the issuing date.

Art. 6 RIGHT OF WITHDRAWAL

Art. 5 of Law Decree 185/1999 guarantees the Customer the right to withdraw from the purchase agreeement.

On Ascot Sport website, this right is guaranteed within 7 days, starting from the goods real delivery date.

To exercise this right, the Customer must access the site, to find the available forms in the HELP section, under Modulo Resi (Returns) and Modulo Cambi (Changes) and fill in the correct form, specifying which is the item to return or change, its code, size and colour, and providing also details and reasons of this choice. (for more details on this matter, and informations about damaged or defective products please check RETURN & EXCHANGES section).

Shipping costs to return goods must be borne by the Customer, who is able to choose any carrier or mail service that is able to issue a shipping and receiving receipt. The shipment, until receipt confirmation from our warehouse, is under the Customer’s full responsibility, and we advise to ensure the shipment to avoid inconveniences.

In case of defective products, no shipping cost will be charged, and Ascot Sport will cover these expenses, and replace the product with the same item.

The withdrawal right can be applied under the following conditions:

-the right applies to the purchased product in its entirety

-the goods must be returned in their original conditions (complete of all their parts, with original tags and labels, and not used nor damaged), and with the original packaging, including shipping documents

-never apply labels or adhesive tapes to the original packaging

-until our warehouse receipt confirmation, the goods are under the Customer’s full responsibility

Ascot Sport is not liable in any way for damages or goods theft/loss, in case the goods are returned through uninsured shipments.

The amount paid will be entirely refunded, except the shipping costs previously incurred and any possible discounts, in 14 days from the arrival of returned items to our warehouse.

Art. 7 CLAIMS

All claims must be addressed to:

META S.r.l.

Via II Giugno 126, Loc. Castelluccio, 52010 Capolona (AR)

Art. 8 PRIVACY

Personal data provided by filling in the forms to purchase items, subscribe the newsletter and create accounts on the website, will be processed in accordance with the provisions of GDPR and the current national legislation, based on the following principles of correctness, relevance, transparency, adequacy and protection of privacy and rights (art. 5 GDPR), but only after the user has authorized their treatment.

Data processing will include management, organization and use of these data, administrative activities to pursue successful purchases and invoicing, data storage in databases, soft spam and marketing activities.

Users can oppose to this data treatment with the “unsubscribe” option available, and consider that the provision of data is optional, even if a partial or untruthful provision may, in some cases, cause problems with purchasing activities, orders processing and related shipments.

Data processing may be carried out both in paper and electronic form, only by authorized subjects.

The Data Controller does not process data on automated basis, nor does perform profiling activities.

Data will be stored for 10 years for administrative purposes, or for the time needed to meet the purposes of their collection.

The Data Controller informs users that the following GDPR rights (art. 13.2) are guaranteed:

-right to have full access to personal data and related informations

-right to have their personal data amended or cancelled, if requested, and their processing limited

-right to oppose data processing

-right to transfer their data

-right to revoke consent to data processing at any time

The Data Controller informs users that, in case the company needs to process personal data for purposes others than those for which they were initially collected, the specific consent will be required again, but only after having provided all the necessary informations about the new different purposes.

For more informations, users can contact the Customer Service writing at servizioclienti@ascotsport.com

Please also check PERSONAL DATA PROCESSING POLICY for legal details.

Art. 9 APPLICABLE LAW AND JURISDICTION COURT

Purchasing agreements and contracts are governed by the Italian law.

Local jurisdiction, for settling civil and penal disputes arising from purchasing agreements and contracts, depends on the Court of the Customer’s place of residence.

In all other cases, the Court of Arezzo has the exclusive territorial jurisdiction.